Q: Why Soy?
A: Soy Wax is a completely natural and renewable candle wax. The soybeans produced to make the wax used in our candles are sourced from non-GM soy. This may not seem important because we are not consuming the wax, but on ethical considerations we have opted to do this.The wax is actually a type of vegetable oil.

Q: Why Is This Soy Solid? Soy is an oil.
A: The soybeans are crushed, and the extracted oil is then hydrogenated by passing a solution of hydrogen through which changes the melting point and composition so that it solidifies at room temperature. Very similar to the way Copha is made.

Q: Why Does Soy Wax Make A Superior Candle?
A:

• It releases fragrance naturally and for longer. 
• Soy wax candles actually last for 25 - 50 % longer than paraffin candles, making them more economical. 
• Make from an environemntally friendly, renewable resource.
• Is water soluble. You can wash out your jars with hot, soapy water, which means recycled jars can be reused.
• Is biodegradable.

Q: What Is Scent Throw?
A: When it's said that a candle scent "throws well", this means it fills the room with a strong, lasting scent. Soy wax candles not only have a great scent throw, but also have a cleaner smell. This is because the wax is clean burning and the fragrance is coming from the melted wax pool rather than the wick only.
 
Q: What type of wicks do you use? 
A: Our  soy candles are made using lead-free, cotton wicks, soy bean wax and candle specific fragrances.
 
Q: Why should I trim my wick? 
A: Having too large a wick length for your candle will mean it will burn far too quickly, with too large a flame. For safety reasons, the wick should be kept at less than 0.5 cm. Make sure you do not leave wick debris in the wax when you trim.

Trimming also prevents your wick from curling back into the wax - a common problem with softer, cotton wicks and it prevents a large "knob" forming on your wick.
 
Q: How do I put my candle out? 
A: The first thing to know is that you never, ever put the candle out by placing the lid on the jar. Either use a candle dipper, dip the wick into the melted wax  or pinch it out. Blowing the candle out is of course the easiest, but it will also smoke for a while. This is the only time you will see a soy candle "smoking"
 
Q: Why isn't the whole of the candle melting? 
A: This certainly isn't a problem you will find with our candles, but the cause of this is the use of a wick which is too small for the jar. An incorrect wick size can also cause the candle to constantly go out. 
 
Q: What Is Tunnelling?
A: "Tunneling" is when a candle burns down the middle of the jar, leaving lots of wax stuck to the side of the jar.  Candles will tunnel due to incorrect wick size or type.